Senior Director of Clinics

Job Description

The Sr. Director of Clinics provides strategic and operational leadership for all physician practice locations. This role is responsible for overseeing clinical and non-clinical functions, driving operational excellence, ensuring regulatory compliance, and supporting organizational growth. The Sr. Director partners closely with hospital and corporate leadership to align clinic operations with overall business objectives, manage financial performance, and enhance the patient and provider experience.

Key Responsibilities:

• Lead the strategic planning, development, and execution of clinic operations and growth initiatives, including new service lines and locations.
• Direct and oversee day-to-day clinic operations, ensuring consistent, high-quality, patient-centered care and operational efficiency.
• Manage budget planning, financial performance, and revenue cycle operations to achieve fiscal goals.
• Establish and refine best practices for workflow optimization, resource allocation, and clinical processes.
• Serve as a liaison between physician practices and senior leadership, including the hospital CEO and corporate partners.
• Provide leadership and coaching to clinic directors, managers, and staff to promote a high-performance, collaborative culture.
• Oversee recruitment, onboarding, training, and retention strategies to ensure a skilled, well-supported workforce.
• Conduct staff evaluations, support professional development, and implement performance improvement plans.
• Support physician recruitment, compensation models, contract oversight, and alignment with clinical needs.
• Ensure clinics meet all regulatory and compliance standards, including environment of care and privacy requirements.
• Represent physician practices with external partners, community stakeholders, and professional organizations.
• Lead change management and transition efforts for new practices or service expansions.
• Collaborate on performance improvement initiatives focused on quality, safety, patient satisfaction, and employee engagement.
• Maintain and update operational policies and procedures in accordance with evolving best practices and compliance requirements.
• Travel to clinic locations as needed; some sites are up to 25 miles away. Reliable transportation and schedule flexibility are required.
• Perform other duties as assigned.

Qualifications:

Required:

• Bachelor’s degree in Business, Healthcare Administration, Public Health, or a related field
• 8–10 years of progressive leadership experience in healthcare operations, including 5+ years at the director level managing multiple clinics or facilities
• Minimum 3 years of experience working with multi-specialty physician practices
• Strong experience in financial analysis, budgeting, and operational planning
• Ability to travel locally between clinic locations as needed

Preferred:

• Master’s degree in Business, Healthcare Administration, Public Health, or a related field
• MGMA membership and/or ACMPE certification

Knowledge, Skills, and Abilities:

• Proven success in managing multi-site, multi-specialty physician practice operations
• In-depth knowledge of healthcare regulations, accreditation standards, and quality improvement frameworks
• Strong analytical, decision-making, and problem-solving abilities
• Excellent communication and interpersonal skills; adept at working with executives, physicians, and staff at all levels
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in EHR systems, Microsoft Office (Excel, Word, PowerPoint), and Google Suite