Sr Vendor Management Analyst

Job Description

Summary:

We're looking for a strategic and data-driven Vendor Manager to lead advanced vendor governance, contract optimization, and performance management initiatives across our Digital Technology vendor portfolio. In this role, you will partner with leadership, procurement, finance, cybersecurity, and technology teams to ensure vendors consistently deliver against contractual commitments, support enterprise priorities, and meet evolving security and compliance standards. You will leverage your expertise to design reporting frameworks, lead complex negotiations, and identify cost and efficiency opportunities – driving measurable business value and operational excellence in vendor partnerships.

Essential Duties and Responsibilities:

• Serve as a primary liaison between senior technology leaders, vendors, and cross-functional teams to align vendor performance with strategic business objectives
• Lead vendor performance management activities, including SLA/KPI reviews, remediation oversight, root cause analysis of service issues, and escalations to executive stakeholders when needed
• Oversee the contract lifecycle for key technology vendors, including negotiation support, renewal strategy, compliance audits, and governance documentation
• Mentor and guide junior analysts, providing best practice frameworks for vendor tracking, reporting, and stakeholder engagement
• Skills and Competencies:
• Advanced knowledge of vendor governance frameworks, IT service management (ITSM) practices, and technology procurement strategies.
• Strong financial acumen, with expertise in budget forecasting, cost modeling, and ROI analysis for vendor contracts.
• Excellent negotiation and influence skills with the ability to drive outcomes in complex vendor relationships
• Strong understanding of contract law fundamentals, software licensing models, and risk management principles in a technology context

Minimum Qualifications:

• High School Diploma or equivalent required
• Bachelor’s degree in Business Administration, Information Systems, or related field preferred
• 3–5 years of experience in vendor management, procurement analytics, asset management, finance, or operations
• Experience working with procurement or vendor management tools such as SAP Ariba, Coupa, ServiceNow, or similar platforms
• Demonstrated success in managing high-value technology vendors and driving measurable improvements in cost, compliance, and performance