Assistant Director, Surgical Services

Job Description

Northwest Medical Center offers a competitive total rewards package that supports the health, life, career and retirement of our colleagues

Benefits include: Medical, Vision, Dental, 401k match & more

The Assistant Director, Surgical Services supports strategic leadership and operational oversight for the surgical services department, ensuring the delivery of safe, high-quality patient care. This role is responsible for departmental planning, regulatory compliance, financial management, and fostering collaboration among multidisciplinary teams. The Assistant Director promotes a culture of excellence, innovation, and continuous improvement to optimize surgical outcomes, patient satisfaction, and operational efficiency.

Essential Functions

• Assists in oversight of daily operations of the Surgical Services department, ensuring effective scheduling, staffing, and resource allocation to support safe and efficient patient care.
• Ensures compliance with all regulatory and accreditation requirements, including The Joint Commission and CMS standards.
• Supports quality improvement initiatives to enhance patient safety, surgical outcomes, and operational performance.
• Collaborates with surgeons, anesthesiologists, nursing staff, and other stakeholders to coordinate surgical schedules, optimize patient flow, and facilitate interdisciplinary communication.
• Recruits, hires, and retains highly qualified surgical services staff, providing mentorship, fostering professional development, and promoting continuing education opportunities.
• Monitors and evaluates patient care processes and outcomes, addressing patient concerns and implementing strategies to improve satisfaction and experience.
• Supports initiatives to create and sustain a positive work culture, achieving employee satisfaction and retention goals through effective leadership and management practices.
• Collaborates with Supply Chain and Procurement teams to manage inventory, surgical instruments, and equipment, ensuring availability and proper utilization.
• Participates in strategic planning and organizational initiatives to expand surgical services and enhance the facility’s market position.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Nursing, Healthcare Administration, or related field required
• Master's Degree in Nursing, Healthcare Administration or a related field preferred
• 4-6 years of clinical experience in surgical services required
• 2-4 years of progressive leadership experience in surgical services or perioperative settings required

Knowledge, Skills and Abilities

• Strong understanding of surgical procedures, practices, and technology.
• Strong leadership ability with organizational, communication, negotiation and decision-making skills.
• Ability to analyze data and use metrics to drive decision-making and improvements.
• Ability to gather information, delegate and support teams.
• Ability to evaluate situations to make effective decisions, provide solutions and improve work processes.
• Excellent human relations, oral and written communications skills, and ability to meet customer needs.
• Ability to partner with customers, peer and others.
• Promotes the organization's purpose and ambition. Encourages and values diversity.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
• ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required

INDLEAD

To apply, please email heather_stirdivant@chs.net