Medical Staff Coordinator

Job Description

Job Summary 

The Medical Staff Coordinator is responsible for coordinating credentialing, privileging, and ongoing support for the medical and allied health professional staff. This role serves as a liaison between medical staff, administration, and hospital departments to ensure compliance with accrediting bodies, regulatory requirements, and hospital bylaws. The Medical Staff Coordinator supports committee functions, maintains confidential provider files, and facilitates effective communication to support medical staff operations and quality initiatives. 

Essential Functions

• Coordinates all aspects of the credentialing and recredentialing process for medical staff and allied health professionals in accordance with The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), and state regulations.
• Reviews applications for completeness, verifies licensure, certifications, education, and training, and requests and tracks references and required documents.
• Maintains accurate, up-to-date provider credentialing files, ensuring confidentiality and secure access.
• Prepares materials and agendas for Credentials Committee, Medical Executive Committee, and other medical staff meetings; transcribes minutes and maintains official records.
• Monitors and updates the provider reappointment process, including follow-up with providers to ensure timely submission of required information.
• Collaborates with departments such as Health Information Management (HIM), Quality, and Risk to support the development of provider quality profiles and performance improvement activities.
• Supports the development and maintenance of core privileges in coordination with clinical leaders and hospital administration.
• Maintains provider information in credentialing databases (e.g., MD-Staff, E>Priv) and ensures appropriate documentation is stored securely.
• Provides general administrative support to Medical Staff Officers and committee chairs.
• Schedules and prepares for medical staff meetings, ensuring materials, logistics, and communications are in place.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Associate Degree in Healthcare Administration, Business, or a related field preferred
• 3-5 years of experience in medical staff services, provider credentialing, or a related healthcare administrative role required
• Experience with TJC, CMS, and state credentialing regulations preferred

Knowledge, Skills and Abilities

• Knowledge of credentialing standards, privileging practices, and regulatory/accreditation requirements.
• Strong organizational and time management skills with attention to detail.
• Ability to maintain strict confidentiality and professionalism in handling sensitive information.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications and credentialing databases such as MD-Staff or equivalent.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Strong interpersonal skills to work collaboratively with physicians, hospital leaders, and staff.

Licenses and Certifications

• Certified Provider Credentialing Specialist (CPCS) preferred
• Certified Medical Professional Services Management (CPMSM) preferred