Director of Facilities

Job Description

** Acute care hospital experience required for this position. ** 

Job Summary 

The Director, Facilities for hospitals oversees the operations, maintenance, and management of all facility-related services across the hospital campus. This role is responsible for ensuring that the physical environment of the hospital supports the organization's mission of providing high-quality patient care. The Director of Facilities will lead a team in maintaining a safe, compliant, and efficient environment, in alignment with healthcare industry standards and regulations. 
 

What We Offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• Generous Paid Time Off (PTO)
• Extended Illness Bank (EIB)
• Matching 401(k)
• Opportunities for Career Advancement
• Rewards & Recognition Programs
• Exclusive Discounts and Perks* 
   

Essential Functions

• Manages and directly supervises a team of facility managers, technicians, and support staff.
• Conducts regular performance evaluations, set goals, and identify professional development opportunities for team members.
• Oversees the day-to-day operations of all hospital facilities, ensuring that the physical infrastructure, including buildings, equipment, and systems (HVAC, plumbing, electrical, etc.), are functioning effectively and efficiently.
• Ensures compliance with local, state, and federal regulations (e.g., OSHA, NFPA, ADA, Joint Commission, and other healthcare standards). Maintain and prepare for inspections, audits, and certifications.
• Serves as the primary liaison between facilities management and other hospital departments (clinical, administrative, etc.), ensuring that facility needs are met and operational goals are aligned with hospital objectives.
• Develops and manages the facility operations budget, including forecasting capital and operational expenditures. Ensure cost-effective management of resources without compromising quality or safety.
• Ensures staff compliance with hospital policies, health and safety standards, and regulatory requirements.
• Provides clear direction and support to ensure high performance and alignment with organizational goals.
• Collaborates with other departments to problem solve ongoing issues that impact department/organization goals and/or patient care delivery.
• Incorporates quality improvement data and/or patient satisfaction data into departmental goals.
• Establishes short and long term goals in order to be consistent with NHS goals.
• Executes problem identification, data gathering, and implementation of strategy actions that are in the best interest of the department and its mission, values and philosophy.
• Maintains accurate employee files and ensures employees are properly trained and oriented in a timely manner.
• Establishes, reviews, and updates department policies/procedures and job descriptions necessary for effective and efficient management.
• Provides support and guidance based on needs assessment.
• Ensure the hospital environment is safe and conducive to patient care by maintaining strict adherence to health and safety standards. Address issues such as infection control, facility-related hazards, and patient safety.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Provides leadership, mentorship and professional development opportunities for departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.
  • Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight
  • Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • Evaluates and implements new technologies to enhance operational efficiency.
  • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
  • Participates in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Bachelor's Degree in relevant field required or
• Seven (7) plus years of direct experience in lieu of a Bachelor's degree required
• Master's Degree preferred
• 3-5 years of experience in closely related field with Bachelor's degree required
• 3-5 years of previous leadership experience preferred

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools. 

Licenses and Certifications

• BOILER OP - Boiler Operator required
• Certification in area of practice preferred

INDNC