System Director Risk Management

Job Description

The System Director of Risk Management is a key leader responsible for overseeing risk management, patient safety, and regulatory compliance across Physicians Regional Healthcare System. This role ensures compliance with federal, state, and local regulations, while fostering a culture of safety, quality, and accountability for patients, employees, and physicians. As a strategic partner to CHS Corporate and internal stakeholders, this leader will guide the development and execution of risk programs and initiatives that directly impact patient care and system performance.

Key Responsibilities Enterprise Risk Management & Compliance

• Design and implement a comprehensive risk management program addressing clinical, operational, and facility-related risks.
• Conduct risk assessments and analyze potential exposures to reduce liability and improve outcomes.
• Partner with HR to investigate and respond to allegations of misconduct or inappropriate care.
• Serve as the primary liaison with CHS Corporate for insurance and legal program coordination.

Patient Safety & Incident Oversight

• Lead incident reporting and medication variance tracking through computerized risk systems.
• Monitor trends, identify safety issues, and conduct Root Cause Analyses for Serious Safety Events (SSE) and Sentinel Events.
• Serve as Patient Safety Officer or collaborate with one to support quality and safety initiatives.

Claims & Litigation Management

• Oversee legal claims processes, including investigations, documentation, and coordination with defense counsel.
• Support resolution strategies, including mediation and settlement negotiations with CHS Claims.

Reporting & Governance

• Prepare and present monthly and quarterly risk reports to hospital leadership and committees.
• Track and report on patient complaints, grievances, and risk-related data for regulatory compliance.

Regulatory Preparedness & Accreditation

• Ensure readiness for all regulatory surveys (TJC, CMS, AHCA, etc.).
• Collaborate across departments to ensure compliance with accreditation and licensure standards.

Education & Program Development

• Provide ongoing training to staff and leaders on risk mitigation, patient safety, ethics, and compliance.
• Lead educational sessions for new hires and departmental in-services.

Qualifications Education & Licensure

• Bachelor’s Degree in Nursing (required)
• Master’s Degree or related certification (preferred)
• Current RN Licensure in the State of Florida (required)
• Licensed Healthcare Risk Manager (LHRM) (required)
• Certified Professional in Healthcare Risk Management (CPHRM) and/or Certified in Healthcare Compliance (CHC) (required)

Experience

• 3–5 years of progressive leadership in healthcare risk management (required)
• 5 years of acute care clinical experience (required)
• Proven knowledge of healthcare law, risk management, and regulatory oversight

Key Competencies

• Strong leadership and strategic thinking skills
• In-depth knowledge of incident reporting, litigation, and compliance processes
• Excellent communication and collaboration skills with all levels of staff
• Ability to analyze complex risk data and translate insights into action
• Committed to high standards in patient safety and quality care

What We Offer

• Competitive Compensation
• Comprehensive Benefits: Medical, Dental, Vision, Life Insurance
• Generous PTO & Extended Illness Bank (EIB)
• Career Advancement Opportunities
• 401(k) Match
• Employee Recognition Programs
• Exclusive Discounts & Perks

The System Director of Risk Management is a vital leader in promoting a safe, high-performing healthcare environment. This role is ideal for someone passionate about quality care, safety, and compliance who is ready to lead strategic risk initiatives across a growing, high-acuity health system.