Quality Manager- RN

Job Description

The Manager of Quality leads facility-wide quality improvement efforts and ensures ongoing compliance with regulatory standards. This role champions a culture of safety, excellence, and continuous improvement—supporting clinical quality, coding integrity, and process enhancement, depending on departmental focus.

• Competitive Pay
• Comprehensive Medical, Dental, Vision & Life Insurance
• Generous Paid Time Off (PTO)
• Extended Illness Bank (EIB)
• Matching 401(k) Retirement Plan
• Career Growth Opportunities
• Employee Recognition & Rewards Programs
• Exclusive Discounts and Perks*

Lead Quality Programs

• Design, implement, and oversee quality initiatives aligned with organizational goals and regulatory standards.

Drive Performance Improvement

• Collaborate with department leaders to identify performance gaps and implement sustainable, evidence-based solutions.

Monitor and Report Metrics

• Analyze quality data to identify trends, evaluate outcomes, and present actionable insights to leadership.

Ensure Survey Readiness

• Maintain compliance with accreditation and regulatory bodies (e.g., The Joint Commission, state requirements) through audits and continuous monitoring.

Educate and Empower Staff

• Provide training and resources to promote adherence to quality standards and foster a culture of excellence.

Maintain Quality Documentation

• Ensure quality-related documentation is complete, accurate, and audit-ready.

Support Collaborative Efforts

• Serve on cross-functional teams to enhance care coordination, efficiency, and patient outcomes.

Other Duties

• Perform additional responsibilities as assigned; uphold organizational policies and compliance standards.

Education

• Required: Associate Degree in Nursing
• Preferred: Bachelor’s degree in Nursing, Healthcare Administration, Quality, or related field

Licensure & Certifications

• Required: Active RN license (state-specific or compact)
• Preferred: Certified Professional in Healthcare Quality (CPHQ)

Experience

• 3–5 years in quality management, regulatory compliance, or related healthcare field (required)
• Direct experience supporting TJC or state surveys (required)
• 2–4 years in data analysis (preferred)
• Prior supervisory or management experience (preferred)

• In-depth knowledge of quality improvement frameworks and regulatory requirements
• Strong analytical skills with experience interpreting data and driving change
• Collaborative mindset with proven ability to lead interdisciplinary teams
• Excellent verbal and written communication skills
• Strong organizational and project management capabilities

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