#SCREE23510

Screener (FT, Days)

2020-12-04
  • Organization

  • Tennova Health Care - Clarksville Tennova Health Care - Clarksville

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  • Full Time

Job Description

The Screener will provide professional, courteous customer service by screening all individuals entering the facility at designated entrances. The Screener must respond to situations and reactions associated with a public facing position.

STATEMENT OF PURPOSE:

The Screener will provide professional, courteous customer service by screening all individuals entering the facility at
designated entrances. The Screener must respond to situations and reactions associated with a public facing
position.

BASIC KNOWLEDGE AND ABILITIES:

  • High school diploma or equivalent
  • CPI or other de-escalation training required with 60 days of employment
  • Proper use of forehead thermometer and Personal Protective Equipment (PPE; i.e. masks) 

  • Excellent customer service skills

  • Problem-solving skills to determine appropriate course of action in situations

  • Ability to handle difficult situations/interactions in a professional manner, with strong communication skills

EXPERIENCE:

  • Experience in a professional customer service oriented environment
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