#SWITC49587

Switchboard Operator - Switchboard, PT, Friday 9a - 5:30p, Saturday 2:30-11

2021-06-10
  • Organization

  • Turkey Creek Medical Center Turkey Creek Medical Center

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  • Part Time

Job Description

Operates a switchboard or telephone console to route incoming calls and place outgoing calls. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Requires a high school diploma or its equivalent with at least 1 year of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Ability to understand and utilize all equipment, ie, computer, scanner, FAX, calculator; be a self-starter with ability to assess situations and problem-solve by making and expediting appropriate decisions; stay abreast of industry trends; prepare accurate and correct written communication.

The applicant must possess sufficient verbal skills to communicate with the callers, other departments and agencies outside of the health system.

Often this position requires immediate decision-making that satisfies the customer and meets the criteria of the health system.

The position requires constant use of a computer - either through the Hospital network or the Nortell Phone system.

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