Kosciusko Community Hospital
Location WARSAW, IN (Kosciusko Community Hospital)
Field Finance and Accounting
Responsible for all functions of patient registration, informs patients of their estimated financial responsibility and attempts collection of amounts due, while maintaining exceptional customer service skills. Responsible for checking services for medical necessity on Radiology Medicare patients and providing ABN’s when necessary. Serves as receptionist for the Radiology department entering orders, answering phones and providing film copies following our records custodian policy.
Job Summary: Under the leadership of assigned Patient Access management, receives, collects and records information from patients in order to complete registration for hospital services. Coordinates admissions process and communicates with physician offices, nursing and other service areas to promote timely and accurate registration process. Verifies insurance benefits, documents pre-authorization/pre-certification when necessary, assesses need/eligibility for financial assistance, and collects applicable co-pays and/or deductibles. Provides support in assisting patients and family members with resolution of all their financial needs by establishing payment arrangements or financial assistance determination. This includes partial payments, payment-in-full settlements, Medicaid eligibility assistance and charity application processing. Promotes patient satisfaction, follows community cares standards serving as a liaison on behalf of hospital and patient.
Minimal Acceptable Job Qualifications
An equal opportunity employer.