IT Communications Specialist

  • Location FRANKLIN, TN (CHS Corporate)
    Full Time
  • Department Clinicals
  • Field Information Systems
  • Location FRANKLIN, TN (CHS Corporate)

  • Department Clinicals

  • Field Information Systems

  • Full Time

Job Description

Community Health Systems is a leading operator of general acute care hospitals and outpatient care centers in communities across the United States. CHS affiliates own, lease or operate 83 affiliated hospitals in 16 states with an aggregate of approximately 13,000 licensed beds. Healthcare services are also provided in more than 1,000 outpatient sites of care including affiliated physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.

CHSPSC, LLC seeks a IT Communication Specialist for its Franklin, TN, headquarters’ Clinicals team. Summary:

The IT Communications Specialist supports the Office of the CIO, as well as other  facets of      the IT Department, by managing internal and external communications.    The IT Communications Specialist is responsible for drafting communications that will range from   event notifications;  outage alerts; compliance, security, facilities, or leadership  announcements;  as well as engagement activities and programs.  The scope of this responsibility expands the multiple platforms within the Information Technology group. The IT Communications Specialist performs within the IT / IS framework to assist the business with the creations, management and deployment of internal communications that informs, drives service excellence, and generates value outcomes. The IT Communications Specialist operates and performs their job duties with limited oversight of the:

Essential Duties and Responsibilities: 

  • Develop and implement an IT communication strategy and standard that align the CHS corporate style guide with a high-quality and error-free deliverables,  which ensures a communications that informs, drives service excellence, and generates value outcomes
  • Build and maintain relationships with key internal and external players to acquire and maintain a detailed knowledge of the IT Department’s policies, principles and strategies.  Keep up-to-date with relevant IT initiatives, outages and events.
  • Demonstrates excellent analytical, logical reasoning, problem solving, verbal, written communication, teamwork, and interpersonal skills.
  • Expected to manage their day to day operations, assist in maturing IT department communication framework and standards through delegation, mentorship and coaching.

  • Consistently demonstrates independent judgment when faced with difficult and complex problems and operates with discretion in matters of significance.
  • This position may require rotating off-hours (on-call) support and there are no travel requirements.

Required Education: 

  • Bachelor’s degree in Communications, Journalism, Public Relations or a related field (essential)

Required Experience:

  • Minimum of 6 years experience in Communications

Preferred Experience: 

  • 3+ years of experience creating and executing strategic communication plan development.
  • Excellent written and verbal communication skills.
  • Works well under pressure and meets tight deadlines.
  • Motivated, hardworking and self-starter
  • Ability to handle multiple projects simultaneously and meet deadlines
  • Possesses strong organization skills and can prioritize critical tasks

Computer Skills Required: 

  • Google suite, Microsoft Office

Physical Demands: 

  • The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity.
  • The Employee may be required to occasionally climb, push, stand, walk, reach, grasp, kneel, stoop, and/or perform repetitive motions.
  • The Employee is not substantially exposed to adverse environmental conditions and; therefore, job functions are typically performed under conditions such as those found within general office or administrative work.
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