Specialist Business Systems Analyst

  • Location FRANKLIN, TN (CHS Corporate)
    Full Time
  • Department Cloud Cntr Of Excellence
  • Field Information Systems
  • Location FRANKLIN, TN (CHS Corporate)

  • Department Cloud Cntr Of Excellence

  • Field Information Systems

  • Full Time

Job Description

Community Health Systems is a leading operator of general acute care hospitals and outpatient care centers in communities across the United States. CHS affiliates own, lease or operate 83 affiliated hospitals in 16 states with an aggregate of approximately 13,000 licensed beds. Healthcare services are also provided in more than 1,000 outpatient sites of care including affiliated physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.



The Specialist Business Systems Analyst is responsible for creating and refining business and systems requirements to address business opportunities and formulating documentation to support the development and implementation of the technical solution. In addition, the Specialist Business Systems Analyst works with a wide range of vendors, people, departments and functions at a corporate and local facility level to elicit, validate, analyze, and document clear business services. The Business Systems Analyst will act as the liaison and SME between business users and technology programmers to understand user needs and develop required reporting and data analysis. The Specialist will also be included in making changes to current processes and defining streamline policies and recommendation to current workflow


Essential Duties and Responsibilities


Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users.


Collaborates with project sponsors to determine project scope and visio, Clearly identifies project stakeholders and establishes customer classes, as well as their characteristics.


Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.


Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.


Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards


Develops and utilizes standard templates to accurately and concisely write requirements specifications.


Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team and communicating these back to the business stakeholders.


Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team


Develops and conducts peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.


Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.


Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.


Analyzes business needs, documents requirements and translates needs into functional, non-functional and/or technical specifications


Delivers requirements, performs analysis, and evaluates downstream business, systems, process, and/or organizational impacts


Advises the appropriate people on the implications of existing IT systems that can be applied to a problem. Identifies risks and issues, and seeks approval on complex matters


Identifies potential issues through analysis and review process and knowledge of the end to end business goal



Required Education:

Bachelor’s degree or equivalent experience

Preferred Education:

5+ years of experience in developing requirements and performing system analysis


Required Experience:

4+ years of analysis experience

Preferred Experience:

3 years’ experience working with Healthcare EMRs is considered plus.


Required License/Registration/Certification:


Preferred License/Registration/Certification:



Computer Skills Required:

3+ years of experience of major software systems implementation



Physical Demands:

In order to successfully perform this job, with or without a reasonable accommodation, the following are outlined below:


The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity.



The Employee may be required to occasionally climb, push, stand, walk, reach, grasp, kneel, stoop, and/or perform repetitive motions.



The Employee is not substantially exposed to adverse environmental conditions and; therefore, job functions are typically performed under conditions such as those found within general office or administrative work.


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