#HCMAP190934

SCM Application Owner

2022-02-23
  • Location FRANKLIN, TN (CHS Corporate)
    Full Time
  • Department Architecture and Strategy
  • Field Information Systems
  • Location FRANKLIN, TN (CHS Corporate)

  • Department Architecture and Strategy

  • Field Information Systems

  • Full Time

Job Description

Community Health Systems is a leading operator of general acute care hospitals and outpatient care centers in communities across the United States. CHS affiliates own, lease or operate 83 affiliated hospitals in 16 states with an aggregate of approximately 13,000 licensed beds. Healthcare services are also provided in more than 1,000 outpatient sites of care including affiliated physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.

Summary:

This is a full time management level role that will be engaged from the initial design phase all the way through the implementation go live events. During Design the App owner will work to identify the necessary business process needed for Design Sessions, schedule these sessions, and incorporate all key stakeholders to gain input. During the implementation, the App owner will work with implementation team to translate these design decisions into the actual system. They will do this to ensure that the application serves its intended purpose and delivers value to the business. They will represent stakeholders, customers, and partners as the lead of their domain bringing in subject matter experts where necessary. They will need to understand and enable regulatory compliance within their domain. Provide appropriate operational, management and technical controls feedback. They will also support the business by prioritizing product backlog and helping deliver on design decisions. During cutover they will observe and manage their team's tasks to ensure on time completion and successful go live. They will work to develop the post implementation operating model, and ensure the organization is organized for success.

Essential Duties and Job Functions:

  • Creates the design of the organization, business rules, and future state business processes within their domain based on the vision of the executive sponsors.
  • Leads design sessions within their domain and provides significant input and expertise of the current state operations in order to create the future state.
  • Coordinates with project team members to drive execution of project plan; removes barriers to timely completion of domain-specific tasks
  • Monitors progress, resolves issues, and initiates corrective action as appropriate
  • Provides resources and information when discussing areas relevant or that impact their specific area to insure project stays on track and meets intended goals and deliverables.
  • Weighs in on decisions that impact stakeholder groups.
  • Champions the project by actively engaging peers and staff and disseminating consistent messaging about the project
  • Communicates with business process owners to gain insight, clarification and approval of process-related project decisions
  • Supports communications and change management activities with domain stakeholders; ensures clarity of project goals and benefits                                                                                                                                
  • During the implementation, the App owner will work with implementation team to understand design and decisions to be effective in this role post deployment.
  • Ensure that the application serves its intended purpose and delivers value to the business
  • Represent stakeholders, customers, and partners
  • Understand and enable regulatory compliance
  • Provide appropriate operational, management and technical controls
  • Application owner supports the business by prioritizing product backlog and helping deliver business outcomes
  • Ensure technical and business decisions are made with confidence of business owners
  • Identify areas of improvement and develop a long-term quality improvement program that encompasses the technology and business aspects of the software application

Qualifications:

  • 7 -10 years’ or more of experience in the specified domain
  • 5-7 years' or more of experience managing a team of domain specific members
  • BS/BA degree in Supply Chain Management, or equivalent level of work experience
  • Certification(s) or hands on experience working in one or more specific Supply Chain Management functional groups
  • Ability to analyze complex business problems and evaluate data solutions
  • Ability to communicate Supply Chain solutions to business partners in a meaningful way
  • Ability to oversee projects, manage resources and influence outcomes beyond line management structures
  • Strong analytical, communication, time-management, facilitation, presentation, influencing and project/portfolio management skills
  • Ability to conduct comprehensive cost/benefit, fit-gap and pro/con analysis
  • Demonstrated discipline, analytical skills, problem-solving abilities and attention to detail
  • Independent, self-motivated, self-managing, proactive and responsive with a bias for action and results
  • High level of personal integrity consistent with the company’s core values
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