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Manager of Collections

2022-08-26

  • Organization

  • Shared Services Center - Sarasota Shared Services Center - Sarasota

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  • Full Time

Job Description

Responsible for managing patient account staff in processing accounts and working with designated payors to ensure proper reimbursement, maximize cash flow, and reduce aging accounts receivable.

 

Essential Duties and Responsibilities 

(List in order of importance or percentage of time spent on the particular responsibility – High to Low

1

Ensures compliance with state and federal laws and regulations.

2

Maintains a thorough understanding of health insurance and government programs, where applicable.

3

Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution.

4

Completes assigned reports/projects accurately and in a timely manner.

5

Manages staffing needs, including but not limited to conducting hiring interviews and employee relations issues.

6

Monitors collection processes to determine cash flow improvement opportunities.

7

Manages aging A/R by identifying trends, analyzing accounts, and communicating with the payors.

8

Works to identify department training needs for system education, industry updates and changes in collection processes and protocols.

9

Ensure that employee productivity and quality meets standards; manages workflow, and collection efforts for assigned team.

10

Ability to perform all other duties as assigned or requested.

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