Customer Service Representative - Tennova Medical Group, Multispecialty Cli

Greets patients and families in a friendly, professional manner, answer multiple phone lines, completes check in and check out processes, including data entry, payment collections, document scanning/faxing, processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager. High school diploma or equivalent. At least six months of previous customer service experience required. Familiar with standard concepts, practices, and procedures within a particular field.

Greets patients and families in a friendly, professional manner, answer multiple phone lines, completes check in and check out processes, including data entry, payment collections, document scanning/faxing, processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager. High school diploma or equivalent. At least six months of previous customer service experience required. Familiar with standard concepts, practices, and procedures within a particular field.