Outreach Laboratory Client Services Support Rep - Full time Evenings

  • Organization

  • Grandview Medical Center Grandview Medical Center

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  • Full Time

Job Description

Receives specimens and checks them for proper and complete patient information and identification according to established laboratory policies and procedures.  Properly analyzes and then registers patients recording demographic, insurance/financial, and clinical data into registration / order entry system ensuring accuracy necessary for proper registration, billing, and test requisition.  Uses multiple electronic systems (LIS, HMS, E-Care Next, Atlas, Any Doc, LabFirst Test Catalog, Quest, etc) to conduct registration and order entry functions.  Processes and prepares specimens, maintaining proper specimen identification and sample integrity, for testing in the various laboratory sections.  Works cooperatively with others, supports, and addresses any customer service needs.


Grandview Medical Center, a 434-bed regional referral center and tertiary-care facility, is located in Birmingham, Ala., and is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Grandview Medical Center offers programs and services in all medical and surgical areas, including Cardiology, Oncology, Neurology, Women's Health, Mental Health, Digestive Diseases, Orthopedics, Physical Medicine and Rehab, Sports Medicine and Emergency Care. There are more than 600 physicians on the Grandview medical staff representing 30 specialties and subspecialties. The hospital has been named an accredited program for Metabolic and Bariatric surgery by ASMBS & ACS as well as an accredited chest pain center. Grandview Medical Center provides equal employment opportunity to all employees and applicants for employment regardless of any individual’s race, color, religion, sex, sexual orientation, gender identity, national origin, age, citizenship, military status, disability, genetic information or any other protected class status in accordance with applicable federal, state, and local laws.


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