Registrar - EMERGENCY DEPARTMENT - WEEKENDS FRIDAY/SATURDAY/SUNDAY

Job Summary: 

• Under the leadership of assigned Patient Access management, receives, collects and records information from patients in order to complete registration for hospital services. 
• Coordinates admissions process and communicates with physician offices, nursing and other service areas to promote timely and accurate registration process. 
• Verifies insurance benefits, documents pre-authorization/pre-certification when necessary, assesses need/eligibility for financial assistance, and collects applicable co-pays and/or deductibles. 
• Provides support in assisting patients and family members with resolution of all their financial needs by establishing payment arrangements or financial assistance determination.  This includes partial payments, payment-in-full settlements, Medicaid eligibility assistance and charity application processing. 
• Promotes patient satisfaction, follows community cares standards serving as a liaison on behalf of hospital and patient.

Minimal Acceptable Job Qualifications

Registration/Certification/Licensure: 

• None required

Experience: 

• Minimum of two years of experience which included a combination of customer service and financial transaction experience.

• Prior patient admitting, managed care, patient billing, or contracting experience a plus but not required.

Education: 

• Minimum of a high school graduate or equivalent (GED)
• Additional course work a plus