Business Office Lead-AR

Essential Duties and Responsibilities 

(List in order of importance or percentage of time spent on the particular responsibility – High to Low

1

Assists with identifying, documenting and presenting information using a variety of techniques and formats geared toward the adult learner specific to AR Collections and SSC best practices.

2

Assists in developing monitoring tools to evaluate and record training activities and program/employee effectiveness.  Develop training programs and success metrics that are meaningful and measurable.  

3

Handle a broad range of training needs as they arise, and adjust priorities accordingly

4

Design and provide training as identified thru assessment of on-going training needs via surveys, interviews, and/or consultation with leadership team.

5

Complete various daily/month reports and work AR projects as assigned.  

6

Keep current by reading provider bulletins, online resources etc.  Work closely with content specialist to inform and enhance internal knowledge base.

7

Assist leadership to ensure all employees have appropriate access and are trained on various websites and applications needed to ensure success. Sure all trainees 

8

Ability to perform all other duties as assigned or requested.