Merit Health Central
Location JACKSON, MS (Merit Health Central)
Department Data Processing
Field Information Technology
The Help Desk Analyst works closely with facility staff to establish system access, analyze issues, processes and data. Acts as a liaison between the facility Staff and the Information Systems Department, providing general consulting, reporting needs and problem resolution. Identifies changes needed in the Information Systems environment to promote independent and full system utilization. Provides operational support to end users in their use of information systems. Provides training and support in the use of information systems on an ad hoc basis. Participates in projects encompassing and supporting the information systems needs of all hospital departments. Responsible for installing and maintaining computer hardware, software and networks.