Insurance Program Manager

  • Location FRANKLIN, TN (CHS Corporate)
    Full Time
  • Department Risk Management
  • Field Finance and Accounting
  • Location FRANKLIN, TN (CHS Corporate)

  • Department Risk Management

  • Field Finance and Accounting

  • Full Time

Job Description

Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 44 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 78 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.


This role supports the Risk Management Department in overseeing employed physician malpractice insurance including underwriting, providing COI’s, calculating premiums, providing claim histories, maintaining broker relationships and generally supporting the physician program.  

Essential Duties and Responsibilities:

  • Support employed physician medical malpractice insurance. Underwrite all newly employed physicians. 
  • Create electronic files for each employed physician to contain their insurance application, supporting documents, initial COI, and correspondence. Maintain employed and terminated physicians rosters for access by department members. Calculate return premium and prepare a COI evidencing tail coverage for terminations
  • Provide initial and renewal certificates of insurance (COI) for all medical professional liability coverage, to Practice managers, Medical Staff Offices and Managed Care Department.

  • Manage various commercially placed medical professional liability insurance policies.
  • Insurance premiums - Determine annual physician medical malpractice premiums and manage commercial policy premiums for budget. Provide annual premium reports to accounting
  • Invoices and Budget - Process and approve all commercial insurance invoices from vendors; Maintain vendor numbers spreadsheet; Communicate with Accounting re: budget


  • Bachelor's degree required.
  • 5+ years of experience in insurance underwriting ops required.
  • Experience budgeting and data analysis preferred.
  • Office, G-Suite and proficient with excel.

Physical Demands:

In order to successfully perform this job, with or without a reasonable accommodation, the following are outlined below:  

  • The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity.
  • The Employee may be required to occasionally climb, push, stand, walk, reach, grasp, kneel, stoop, and/or perform repetitive motions.
  • The Employee is not substantially exposed to adverse environmental conditions and; therefore, job functions are typically performed under conditions such as those found within general office or administrative work.
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