Vice President, Physician Practice Services

  • Location FRANKLIN, TN (CHS Corporate)
    Full Time
  • Department Phys Practice Services
  • Field Executive
  • Location FRANKLIN, TN (CHS Corporate)

  • Department Phys Practice Services

  • Field Executive

  • Full Time

Job Description

Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 41 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 74 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.


The Corporate Vice President of Physician Practice Services position provides the leadership the strategic direction for all CHS corporate, Regions, Markets and related CHS affiliated operations and management teams to ensure all practice related strategy and performance goals and objectives are successfully executed. The position oversees the day-to-day responsibility of a large and complex organization that generates in excess of 6 million patient encounters annually and comprises over 2500 employed physicians & APCs, almost 12,000 employees in more than 900 practices.

The position works closely with physicians and others to oversee regulatory and organizational policies and procedures related to clinical operations and implementation in an efficient and effective manner.

Models CHS purpose and values, and demonstrates the company’s code of conduct in all duties.

What qualifications you will need:

  • Physician and non-physician candidates will be considered
  • 10+ years of experience in physician practice management positions Required
  • 7+ years of experience in managing multiple physician practices across a wide geographic area Preferred
  • 5+ years of experience in working well with support departments such as HR, Legal, Compliance, Quality, etc. Required
  • Master’s degree Preferred

What you will do in this role:

  • You will report to the Senior Vice President of Clinical Operations
  • You will have 5+ direct reports
  • Provides leadership and strategic direction to ensure that operational and business plans closely align with the Practice Operations service line goals and objectives.
  • Drives strategic initiatives that target growth, patient experience, quality and financial performances as core operational imperatives of the organization.
  • Builds a success oriented performance culture that drives continuous improvement in the core components of the business.
  • Develops Strategy
  • Delivers creative and innovative solutions to Corporate, Regional and Hospital leadership related to the physician and APC needs of CHS facilities.
  • Works effectively with CHS physician recruiting team and hospital liaisons to support the placement of qualified physicians in CHS markets.
  • Works effectively with CHS Clinic Services management and teams while supporting Corporate, Regional, and Hospital management to meet their physician/APC needs.
  • Engages and drives business toward quality and engagement with government programs for positive patient outcomes and compliance.


  • Executes physician employment and professional services contracts in accordance with management expectations while ensuring compliance with all applicable regulatory authorities and CHS policies.
  • Actively participates as part of the CHS leadership team to address planning, budgets, new products and services, compliance, and other practice issues.
  • In collaboration with VP of FInance Provider Services, provides oversight and support for practice acquisition and divestiture activities.
  • Conducts MORs, meetings, conference calls necessary to properly drive initiatives and strategies and manage the core business.


  • Works with regional & market leadership to develop and implement growth strategies in practices that align with key hospital services.
  • Demonstrates an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
  • Develops ability to deliver in-network performance as supported by clinical capabilities in CHS markets.


  • Responsible for implementing, tracking and performing on all quality and government program initiatives.
  • Ensure that all practices actively participate in achieving identified quality and service performance metrics.


  • Recruits, retains and manages Regional Directors and other team members as needed to execute our strategies.
  • Builds trust and acts with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
  • A visible point of contact for employed physicians/APCs, developing and maintaining positive and productive relationships.
  • Delivers information in a clear, concise and compelling manner to effectively engage others and achieve results.
  • Develops and strengthens collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of CHS.
  • Leads others to accomplish organizational goals and objectives; provides meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
  • Actively participates in and provides executive-level support for recruitment and retention activities.
  • Conducts performance evaluation and corrective disciplinary action with staff.

Supports CHS by:

  • Promoting consistent positive patient interactions that advance the agenda of increased patient satisfaction.
  • Practicing and adhering to the “Code of Conduct” philosophy and “Purpose Statement”
  • Displaying consistent behavior that enhances the public image of the organization as evidenced by professionalism in interactions with peers, subordinates, customers, (patients, families, physicians, payers, vendors, etc.).
  • Performs other duties as assigned.

Physical Demands:

In order to successfully perform this job, with or without reasonable accommodation, the following are outlined below:

  • The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity.
  • The Employee may be required to occasionally climb, push, stand, walk, reach, grasp, kneel, stoop, and/or perform repetitive motions.
  • The Employee is not substantially exposed to adverse environmental conditions and; therefore, job functions are typically performed under conditions such as those found within general office or administrative work.


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