Director of Financial Reporting, Physician Practice Services

  • Location FRANKLIN, TN (CHS Corporate)
    Full Time
  • Department Physicians Business Svcs
  • Field Finance and Accounting
  • Location FRANKLIN, TN (CHS Corporate)

  • Department Physicians Business Svcs

  • Field Finance and Accounting

  • Full Time

Job Description

Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 41 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 74 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.


Provide leadership, vision, and management to oversee the development, implementation, and execution of Business Intelligence reporting and analytics to monitor key performance measures including, but not limited to: Quality Metrics, productivity, financial performance, staffing, and expenses of the Clinic Operations in all 4 CHS Regions. This role acts as an architect in developing the roadmap for all BI initiatives by communicating routinely with PPS Senior Level leadership in order to provide centralized analytics for all strategic needs.

Significant attention will be given to assisting PPS leadership in providing information, as well as communicating with VPs of Practice Management to enable efficient identification of opportunities to improve physician practice performance as well as achieve other PPS objectives. Key customers include, but are not limited to: Practice Management from all regions, Managed Care, Acquisitions, PPSI, Provider Enrollment, Medical Staff Development and Hospital Based Departments.

Essential Duties and Responsibilities:

  • Review Financials and address needed focus areas.
  • Oversee general accounting functions: Payroll, AP, Accounting
  • Supervise and ensure clearing account reconciliations and refunds are properly processed
  • Perform quarterly PCI audits as well as assigning testing to Athena users, policy and education updates, work with External Auditors, and assist with compliance Issue resolution.
  • Manage Banking Relationships for practice including virtual credit card, and clinic cash reconciliations.
  • Management of tasks - demonstrated ability to lead and direct multiple large, complex services simultaneously
  • Management of people - demonstrated ability to recruit, retain, mentor, and rapidly develop people.
  • Architect, design and implement Business Intelligence Solutions (BI) that will support short and long term Finance, Operations, and Revenue Management reporting and analysis goals in the field and Corporate Office.
  • Determine/Develop scope of Financial BI projects, analyzing business problems and opportunities, providing recommendations and implement solutions to complex business issues including resources, timeframes, monitoring through completion.
  • Consults and works in coordination with the Corporate Information Technology Department as well as any third party vendors to support and coordinate processes to assist in the overall project goals.
  • Utilize data warehouse to determine effectiveness of metrics, analyze data currency, accuracy, relevance, and ensure the data integrity of reports from various and separate data sources.
  • Retrieve and combine data from CHS Practice Management systems and platforms to include Revenue Cycle, AMR , General Ledger, Payroll, Contract Management and HR based systems to analyze system opportunities
  • Excellent communication skills and attention to detail, including capability to effectively discuss, translate, and describe highly complex topics with a non-technical audience.
  • Enhance business intelligence by utilizing new enterprise tools for creating reporting, dashboards and analytics that meet the end user’s needs.
  • Develop and maintain complete technical documentation on all databases, end-user training, and instructional guides.
  • Assists in development and implementation of processes and procedures to identify opportunities for report automation and other efficiencies.
  • Communication of summary results of analysis to key customers and availability for detailed explanation.
  • Creates ad-hoc reports as necessary.
  • Conduct training and web-ex presentations for explaining new tools and financial models for practice managers and Directors in all CHS Divisions.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasoning Ability: Ability to define problems, collects data, establishes facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram forms. Also deal with several abstract and concrete variables.

Supervisory Responsibilities: Assist VP in direction and development of PPS staff members, particularly in the optimal use of various software to achieve PPS objectives. Assists Practice Management in development of staff in use of analytical and database management tools.

Computer Skills: To perform this job successfully an individual should have extensive experience and expertise utilizing the following computer software in an optimal manner in order to achieve various objectives: SQL, VBA Macros, Microsoft Access, Google,Microsoft Excel and Web-based reporting applications. Individual will be more successful if they have expertise in Cognos and Google Data Studios


  • Bachelor’s degree or equivalent experience in Accounting/Finance or Computer Information Systems Management.
  • MBA preferred, but not required.
  • 7 – 10 years of health care management experience is strongly preferred. Ideally in a large multi-hospital and/or Physician Practice setting.
  • Experience with large infrastructure financial system development, deployment and project management.
  • Must possess strong skills in writing, speaking, and dealing with all levels of management.
  • Knowledge of organization policies, procedures, systems, and objectives.
  • Excellent Staff Management Skills.
  • Must be able to organize, prioritize and handle pressure situations.
  • Skill in exercising initiative, judgment, problem-solving, and decision making.
  • Ability to analyze and interpret complex data.
  • Must be able to work in a fast paced environment.
  • Must be able to make decisions and work unsupervised at times.
  • An understanding of health plan/hospital and physician managed care commercial and Medicare reimbursement methodologies and terminology is preferred

Physical Demands:
In order to successfully perform this job, with or without a reasonable accommodation, the following are outlined below:

  • The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity.
  • The Employee may be required to occasionally climb, push, stand, walk, reach, grasp, kneel, stoop, and/or perform repetitive motions.
  • The Employee is not substantially exposed to adverse environmental conditions and; therefore, job functions are typically performed under conditions such as those found within general office or administrative work.
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